FAQs
- How long are shipping times?
Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at Dr. Video Gadgets has an estimated delivery time that you can find in the product description.
- What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
- Can I cancel my order?
Cancellations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
- What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.
- Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.
Professionals Only!
Dr. Video Gadgets is here to help you get all the tools you need to make your dream a reality. Our goal is to inspire others by sharing what successful influencers have used to make their video a hit. We are here to narrow down your search through millions of products you see online and pick the best items that have drawn millions of views. Each item will feature an official influencer from a platform and you have the opportunity to purchase the same product and use it on your own video.
Express your creativity, make content, and be the next visionary!